Returns & Exchanges
✅ Return Eligibility
You may return items within 14 days of receiving your order, provided that:
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Items are unworn, unwashed, and in original condition
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All original tags and packaging are intact
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Items are free from stains, scents, or damage
Note: For hygiene reasons, sports bras and accessories (e.g., headbands, gloves) are non-returnable unless defective.
🔄 Exchanges
At this time, we do not offer direct exchanges.
If you need a different size or color, please return the original item for a refund and place a new order.
💸 Return Shipping
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Customers are responsible for return shipping costs.
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We recommend using a trackable shipping method to avoid issues with lost items.
📦 How to Start a Return
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Contact our support team at info@justfitactivewear.com with your order number and item(s) you wish to return.
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We'll send you return instructions and the return address.
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Once we receive and inspect your item, we’ll process your refund within 5–7 business days.
❗ Important Notes
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We do not accept returns past the 14-day window.
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Original shipping charges are non-refundable.
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Refunds will be issued to the original payment method only.
💬 Need Help?
If you have any questions, please reach out to our team via Contact Us — we’re happy to assist!